18+Gaming floors are for adults aged 18 and over. Photo ID may be requested.

London--:-- Play responsibly
TrusvillaukHotels & Gaming
Reserve a stay [email protected]

18+Adults only on the gaming floor.

  1. Home
  2. Casino Experience

(III)Downstairs

Three rooms. One golden rule.

Every Trusvillauk gaming floor is divided into three rooms with three different moods. The golden rule is the same in all of them: the evening belongs to you, and nobody will ever hurry you.

Close-up of a spinning roulette wheel under warm light

(01)The three rooms

Pick the room that suits your mood.

Lively, focused or private. You can move between all three in an evening, and many guests do.

The Main Floor with rows of green felt tables beneath chandeliersLively

The Main Floor

Chandeliers, conversation and the clatter of chips. Blackjack, roulette, craps and Three Card Poker under one gilded ceiling, with friendly tables for newcomers.

Games
Six classics
Dress
Smart casual
Best for
First visits
Poker Room Nine with a croupier dealing on green feltFocused

Poker Room Nine

A quieter, wood-panelled room for Texas Hold'em. Cash games every evening, a tournament every Friday and a floor manager who knows every regular by their tells.

Cash games
Nightly
Tournament
Fri 21:00
Best for
Card players
Private salon with a single card table and soft candlelightPrivate

The Private Salons

Candlelit rooms with a single table, a dedicated croupier and a host at your shoulder. Punto Banco and blackjack for Circle members and their guests.

Tables
One per salon
Access
Garnet & Crown
Best for
Celebrations

(02)Floor hours

When the doors open.

Every gaming floor opens 365 days a year. Last hands are dealt fifteen minutes before closing.

HouseCityHoursOpen
MayfairLondon14:00–05:00Daily
Emerald CrownEdinburgh16:00–03:00Daily
Harbour LightsBrighton16:00–02:00Daily
Northgate RoyalManchester12:00–06:00Daily
Avon CrescentBath18:00–01:00Daily
Mersey SovereignLiverpool14:00–04:00Daily

(03)Your first visit

Lobby to table in four moves.

No membership needed and no experience required. Just bring photo ID and a little curiosity.

  1. Register at reception

    Show a passport or UK driving licence. It is free and takes about two minutes.

  2. Visit the cage

    Collect your chips. Our cashiers will explain what every colour means.

  3. Join the 19:00 lesson

    Learn blackjack and roulette with practice chips and a croupier who loves questions.

  4. Set your limit and sit

    Decide your budget first, tell a host if you like, then take your seat and enjoy.

Croupier's hands dealing a card on green felt

(04)House etiquette

Manners, minus the stuffiness.

There are a few customs at the table. None of them are complicated, and the croupier will gently remind you if you forget.

  • Place chips on the table rather than handing them to the croupier.
  • Use hand signals at blackjack: tap to take a card, wave flat to stand.
  • Wait for the table to be cleared before placing your next bet.
  • Phones on silent at the table, and no photographs on the gaming floor.
  • Ask anything, any time. There is no such thing as a silly question here.

(05)Play well

A host who watches your back.

Every gaming floor has trained safer-gambling hosts on duty from opening to close. They are there for a chat, a break or a firm limit, and they never judge.

Our safer gambling promise
  1. Set a spend or time limit at reception or with any host.
  2. Ask for a reminder at the table when your time is up.
  3. Take a time-out of 24 hours to six weeks, in confidence.

(→)Adults only · Photo ID ready

Not sure which game to try?

Our table guide explains every game on the floor in plain English, from the first card to the final hand.

Read the table guide